AC Certified Blog

Highlighted Career Opportunity of the Day

Title: Affiliate Media Manager

Company: NETexponent

Quick Overview: NETexponent is looking for an Affiliate Media Manager who is strategic, organized, friendly, and self-motivated. The main responsibilities of the job will be to grow clients’ affiliate programs and media partnerships, identify potential website partners for multiple clients, approach and negotiate deal terms (focusing on Cost Per Acquisition and Cost Per Lead), and manage relationships with publishers.

Individuals, login or sign up for your free account now to apply for this job and to browse through other open positions.

Employers, email Sarah at sarah@affiliateclassroom.com for a special coupon to add your open positions to the database.

Jim Kukral Reviews AC Certified

Jim Kukral of JimKukral.com and The Daily Flip has reviewed AC Certified. Watch the video:

Highlighted Career Opportunity of the Day

Title: Internal Affiliate Manager

Company: Birthday in a Box

Quick Overview: The Internal Affiliate Coordinator at Birthday in a Box will be responsible for internal affiliate promotions, managing relationships and maintaining communication with all appropriate internal partners, creating new party content with contextual links, updating existing content and links as necessary, and identifying new internal marketing opportunities.

Individuals, login or sign up for your free account now to apply for this job and to browse through other open positions.

Employers, email Sarah at sarah@affiliateclassroom.com for a special coupon to add your open positions to the database.

The Affiliate Manager Strategist - Issue 4

Welcome to The Affiliate Manager Weekly Strategist from Affiliate Classroom.

Each week, we discuss an affiliate management strategy and ask you for your input.

This week, our VP of Marketing and 10 year affiliate marketing veteran, Rachel Honoway weighs in on manually approving affiliate applications.

Clearing Application “SPAM”
–Rachel Honoway

I remember the days when affiliate managers and even networks would boast about the number of affiliates they had…

“We have over 2,000 affiliates…”

“Last month 5,000 affiliates joined our network…”

It wasn’t long before we all realized that we weren’t above the old principle of quality over quantity.

In fact, we’ve reached a point now where affiliate applications not only fail to excite us - but actually frustrate us.

If you’re managing an established program, or a program for a well-known brand name, manually approving affiliate applications can easily become a dreaded part of your day.

Much like with clearing out spam from your inbox with one finger on the delete button …

… you spend hours each week scanning through applications with your finger on the “deny” button.

As any efficient marketer would, you’ve probably daydreamed about using all of those hours for tasks that feel more productive and directly impact your program in a positive way.

But, don’t let this temptation fool you - the time you’d save by flipping your program over to auto-approve can quickly be eaten up with time spent getting to the bottom of fraud attacks and analyzing reports that are clouded with useless numbers and empty data.

I’d even go as far as to say that if the time and distraction of approving affiliate applications has overwhelmed you - it’s time to set your program on “auto-deny”.

This probably isn’t an available setting in your merchant interface… but you get the idea!If you’re already doing all it takes to keep your head above water, opening up the floodgates is the last thing you need.

Without going to extremes, you can request that new affiliates complete specific tasks or deliver additional information to help you validate thier existence and intentions. For example, request that they call you to verify their information and to discuss how they’ll be marketing your products and services.

This extra step will deter many fraudsters and affiliates looking for an easy buck from even trying. Since they’re calling you, you won’t waste your time on wrong numbers, voicemail or affiliates who don’t want to be found.

Plus, you’ll get a chance to learn about your new affiliates and build a solid foundation for a long-term relationship.

QUESTIONS FOR THE WEEK

Do you manually approve your affiliate applications?

What criteria must affiliates meet to make it past your screening?

On average, what % of your applications do you approve or deny?

Join the discussion and post your answers!

Highlighted Career Opportunity of the Day

Title: Affiliate Manager

Company: Football Fanatics

Quick Overview: The Affiliate Manager at Football Fanatics will be joining a growing team and must be an individual who is result driven, and able to identify, recruit, and maintain relationships with affiliates.

Individuals, login or sign up for your free account now to apply for this job and to browse through other open positions.

Employers, email Sarah at sarah@affiliateclassroom.com for a special coupon to add your open positions to the database.

The Affiliate Manager Strategist - Issue 3

Welcome to The Affiliate Manager Weekly Strategist from Affiliate Classroom. Each week, we’ll discuss an affiliate management strategy and ask you for your input.

For this week’s strategy, we’re borrowing from one of our BlogClassroom pre-launch lessons … “Digging” Your Affiliates.

In one BlogClassroom pre-launch lesson, we teach affiliates how to generate traffic for themselves using Digg.com.

If you’re not familiar with Digg, it’s a community-based service for submitting, voting on and commenting on all types of online content. For example, if you are reading a blog post that you really like, you can go to Digg.com to submit it for others to see, vote on and comment on.

The marketing potential (if not abused) is obvious…

Affiliates can Digg their own content for a chance at getting more eyeballs on their site and more visitors to click on your links.

As affiliate managers, you can help your affiliates drive traffic by “Digging” their sites, blog posts and videos.

First, you need to ask your affiliates to alert you when they publish new content. They could send you a simple email, or add you to their “Friends” on Digg.

Once you know about their new item, you can give it vote by either:

  1. Clicking the “Digg” link on their site. You’ll probably find that many of your affiliates are already using Digg and all you have to do is click on the “Digg” link to give them a vote.
  2. Registering for an account at Digg.com and use the “Submit New” feature to add the link yourself.

Figuring out how to drive traffic and distribute new content is a big project for your affiliates. Helping them using services like Digg is a great way for you to build affiliate loyalty and increase their chances of earning commissions in your program.

If you’d like a crash-course in Digg, or you think that your affiliates would benefit from learning how to use the service, check out the free pre-launch lessons at BlogClassroom.com

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Questions for the week:

Do you help your affiliates drive traffic?

If so – what techniques do you use?

The Affiliate Manager Strategist - Issue 2

Welcome to the second issue of The Affiliate Manager Weekly Strategist from Affiliate Classroom. Each week, we’ll discuss an affiliate management strategy and ask you for your input.

Modules 5 and 7 of our AC Certified Affiliate Manager Training and Certification course are devoted to the topics of New Affiliate Recruitment, and Communicating with Affiliates. Today, we’re plucking a strategy out of those sections - the best way to communicate with your newly recruited affiliates – picking up the phone and calling them!

We know that you’re probably thinking that picking up the phone and calling your new affiliates sounds more time consuming than it is worth. We believe that the benefits of a real person to person phone call far outweigh the time it takes to make them, and here’s why:

#1 Reason to call – Make a good first impression

Just like you, affiliates are constantly inundated with emails. We all know how easy it is to set up an email template and send it out, but a telephone call takes more effort - and it shows. Let your affiliates know you are there for them from the get-go.

#2 Reason to call – Opening the lines of communication

Your affiliates need to know what you are looking for, and you need to know what your affiliates want from you. When there is a direct and open line of communication between you and your affiliates, you will find it much easier to share, understand, and reach your goals.

#3 Reason to call – Proactive Outreach

If you want to keep your affiliates happy, let them know that there is someone to help them when the need it. You can do this with an email, or – better yet, a real, live person on the phone.

#4 Reason to call – Retention

If you want to retain your affiliates and keep them loyal to you rather than moving on to a competitor, you have to build a relationship with them. Picking up the phone and giving a new affiliate a call will help you to stand out from other affiliate programs with weaker affiliate relationships.

#5 Reason to call – Fraud Prevention

Nothing helps weed out a potentially fraudulent affiliate quicker than calling the number they supply and hearing “BEEP – The number you have reached is no longer in service…” Of course you should give the affiliate a chance to supply you with a corrected phone number – or try to find one on their site – but chances are, you’ve found a potential cheater in your program that assumed you were like most affiliate managers who wouldn’t ever think of calling them.

Questions for the Week

Do you have a plan for contacting new affiliates?

If so – does your current plan involve making personal calls to new affiliates?

What could you do to make room for phone calls in your contact plan?

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Subscribe to our weekly publication The Affiliate Manager Strategist by signing up for the newsletter and demo on the homepage of our AC Certified website.

Time Sucking Affiliates

One of the biggest issues that Affiliate Managers noted over and over at our 1-day Affiliate Manager Workshop this past February was dealing with “time sucking” affiliates.

What are time sucking affiliates?

You know… the guy that writes you every day to ask you why he hasn’t made any sales yet. Or, the woman that calls and IMs begging you to “just show me how to do it, and I’ll be your best affiliate ever!” Neither of which is producing for you.

From writing nice email responses to placating a long-winded caller to writing help guides and training emails - Affiliate Managers admitted to:

1 - Spending FAR too much time on these non-performing affiliates

2 - Not knowing how to say “no”

Fortunately, there is a place where you can point these time-suckers that will allow you nicely tell them “no, I don’t provide this training - but I know of a great resource that you should try”.

New affiliate training for $1.00

Yep, for just $1.00 your newbie affiliates can get access to Affiliate Classroom’s library of step-by-step training materials. If they want to stick around and continue taking advantage of the continually-updated course, they can for $29.97/month - plus, we’ll give you a kick-back on that. So, not only will you be freeing up your time and creating knowledgeable (and hopefully profitable!) affiliates, but you could be making a few extra dollars on side.

For more information, visit our Affiliate Classroom website.

Free Training on Setting up a Blog

As we get ready to launch the next Blog Classroom session, trainers Anik Singal and Rosalind Gardner are giving away 8 free lessons on setting up a new blog.

Send those time sucking affiliates over to Blog Classroom , and in a matter of a few minutes they could be up and running with their own content-rich blog pointing right to you. They don’t even have to spend a dollar to get started - it’s completely free.

So - now you have two great resources for those time sucking affiliates. Don’t let them take any more of your valuable time. Send them to us ready to learn, and they’ll come back to you ready to earn!

NETexponent’s Peter Figueredo Talks about AC Certified

AC Certified Advisory Board Member, Peter Figueredo of NETexponent talks about his views on AC Certified. Here’s what he has to say:

“The Affiliate Marketing Industry is severely lacking in qualified affiliate manager talent. Companies looking for experienced managers now have an unbiased 3rd party accreditation service to help them identify solid candidates. AC Certified provides a comprehensive certification program that evaluates the experience of affiliate managers across many key areas. I am confident that this service will benefit advertisers and publishers by identifying well qualified affiliate marketing personnel. “

Linda Woods of Partnercentric Weighs in on AC Certified

Linda Woods of Partnercentric has reviewed AC Certified. Here’s what she has to say:

“I finally got a chance to review the training materials in depth, and I have to say, I am really impressed with the detailed content, easy to read format, simple explanations for complicated concepts and a very well thought out curriculum to know what any beginning affiliate manager (and even some veterans!) need to know to do their jobs well. Good stuff! “

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